Careers

Automotive BDC agent jobs: join our call center

Love talking to people and full of energy? At BDC Solutions, our BDC agents help car dealership customers by phone and online.

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Why work at BDC Solutions

  • Hybrid remote work

    Part of your week at home, part with the team in Blainville.

  • Salary and commissions

    A base salary plus commissions on your results.

  • Ongoing training

    The BDC Academy trains you when you start and throughout your career.

  • Room to grow

    A growing company where good agents become team leads and account managers.

Open positions

BDC agent, service follow-up

3 positions

Blainville · hybrid remote · Starting at $21.63/h

You call our dealerships' customers about maintenance, manufacturer recalls and recommended work, and book their service appointment.

  • Call customers due for maintenance or a recall
  • Book appointments based on service department availability
  • Log every call and appointment in the dealership CRM
  • Follow up with customers who could not be reached
Apply

Our job families

Open positions change with our mandates. Apply to the family that suits you.

  • Web agent

    You call back customers who made an online inquiry and book their in-store appointment.

  • Service follow-up agent

    You call customers about maintenance and manufacturer recalls.

  • Renewal agent

    You reach customers at the end of their lease or loan about their next vehicle.

  • Service-to-sales agent

    You present trade-in offers to service customers.

  • Confirmation and reception

    You confirm appointments and answer inbound calls.

  • Management and administration

    Team leadership, account managers, administrative support.

Who we are looking for

  • Excellent communication in French; English is an asset
  • A positive attitude and a team spirit
  • Comfortable with computers and tools like a CRM
  • Organized and rigorous with follow-ups

Apply

Send us your application. We will call you to discuss open positions.