Automotive BDC and call center for car dealerships

Your service customers are your next buyers.

We call them at every step: maintenance, web inquiry, end of term. You get the appointments.

64,000calls every month

15,000appointments every month
client dealerships
80+
BDC agents
78
appointment show rate
65%
in business since
2018
Our 5 services

We follow your customer from the service bay to the showroom.

Each service matches a moment when your customer is ready to come back to you.

  1. Service follow-up

    Maintenance, recalls and missed services.

    Learn more →
  2. Service-to-sales offers

    A trade-in offer for your service customers.

    Learn more →
  3. Internet lead management

    Every web lead called back and qualified.

    Learn more →
  4. Inbound sales calls

    No missed call on the showroom floor.

    Learn more →
  5. Lease and finance renewals

    The right call at the end of the term.

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Why an outsourced BDC

Your BDC, without the hiring or the management

Hiring, training and keeping agents is expensive. We handle it, and you only pay for a team that performs.

Read: outsourced or in-house BDC?

Dedicated team

Agents trained on your brand and your promotions.

7 days a week

Your customers are reached when they are available.

In your CRM

Every appointment and every note is logged there.

Weekly follow-up

Clear results, every week.

« I'm truly impressed by the quality of the appointments BDC Solutions books for us. It really is the best-performing BDC! »
Gabriel Di Nardo · Sales Manager, HGreg Hyundai Vaudreuil
« I'm pleasantly surprised by the success we've had with BDC Solutions. »
Claudie Thibeault, Granby Toyota
« They are motivated and professional. »
Daniel Poliquin, Hyundai Val-David

How many appointments are sleeping in your customer list?

Fill out the form. An advisor will call you back with an estimate for your dealership.