Service follow-up
Our agents call your customers about maintenance, manufacturer recalls and missed services. Your service bay stays full, and your customers keep coming back to you instead of an independent shop.
Get a quoteHow it works
Call list
We work from your customers due for maintenance, a manufacturer recall or a postponed service.
Calls
Agents trained on your brand call each customer, 7 days a week, when they are reachable.
Appointments
The appointment is booked around your service department availability and logged in your CRM.
Follow-up
Customers we could not reach are called again. You get regular reporting on results.
What's included
- Scheduled maintenance reminders
- Manufacturer recall campaigns
- Follow-up on recommended work not yet done
- Customer contact information updates
- Appointments logged in your CRM
Who it is for
Dealerships that want a full service department without adding work for their service advisors, and want to stay in touch with customers between purchases.
Frequently asked questions
Do your agents work in our CRM?
Yes. Appointments and call notes are logged directly in your CRM, so your team has all the information at the counter.
Can we target specific customers only?
Yes. We define the call list together: for example services due this month, a specific recall, or customers who have not been back in a while.
How much does it cost?
Each engagement is priced on your customer volume and the services you choose. Request a quote and an advisor will call you back with an estimate for your dealership.
How many appointments are sleeping in your customer list?
Fill out the form. An advisor will call you back with an estimate for your dealership.