Inbound sales calls
When your salespeople are with customers, the phone keeps ringing. Our agents take those calls, answer questions, qualify the need and book an in-store appointment.
Get a quoteHow it works
Overflow
Sales calls your team cannot answer are routed to our agents.
Answer
An agent answers on behalf of your dealership and notes the customer's request.
Qualification
Vehicle, trade-in, financing, timeline: the need is clarified.
Appointment or transfer
The customer gets an appointment, or is transferred to an available salesperson based on your rules.
What's included
- Sales calls answered on behalf of your dealership
- Detailed message taking
- Needs qualification
- Appointments logged in your CRM
- Transfers to a salesperson, depending on the engagement
Who it is for
Dealerships whose salespeople miss calls during busy hours, or that want to cover longer hours.
Frequently asked questions
Do your agents answer on behalf of our dealership?
Yes. They answer with your dealership name and follow the script and instructions you approve.
Can some calls go straight to a salesperson?
It is possible, depending on the engagement. We then set transfer rules with you: salesperson on duty, existing customer, urgent request.
Do you replace our receptionist?
No. The service takes over when your team cannot answer, so no sales call is lost.
How many appointments are sleeping in your customer list?
Fill out the form. An advisor will call you back with an estimate for your dealership.