Lease and finance renewals

The end of a lease or loan is when your customer chooses their next vehicle. We reach them before they shop elsewhere and book an appointment with your team.

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How it works

  1. Maturity dates

    We work from your lease and finance contracts coming to term.

  2. First contact

    An agent calls the customer as early as 18 months before maturity and presents their options.

  3. Appointment

    Interested customers get an appointment to review their renewal or refinancing.

  4. Follow-ups

    Customers who hesitate are followed up until maturity, on the agreed schedule.

What's included

  • Tracking of lease and loan maturities
  • Renewal calls starting 18 months before maturity
  • Presentation of refinancing options
  • Appointments with your sales team
  • Scheduled follow-ups until maturity

Who it is for

Dealerships that want to keep their customers at end of term and follow every maturity date closely.

Frequently asked questions

How long before maturity do you call?

The first contact happens as early as 18 months before the end of the term. The customer has time to plan their next vehicle with you, before competitors reach out. The follow-up schedule is set with you.

Do you discuss financing with the customer?

Our agents present your dealership's options and book an appointment. Financing details stay between the customer and your business manager.

What if the customer wants to keep their vehicle?

We point them to your dealership's refinancing or buyout options, so they remain your customer.

How many appointments are sleeping in your customer list?

Fill out the form. An advisor will call you back with an estimate for your dealership.